Privacy Policy
Your privacy is important to us. This policy explains how OmniGen collects, uses, and protects your personal information when you use our AI-powered content creation platform.
1. Information We Collect
Personal Information
- Name, email address, and contact information when you create an account
- Profile information including username, profile picture, and preferences
- Payment information including billing address and payment method details (processed securely through our payment processors)
- Authentication data when using social login services
Usage Information
- Content you create, upload, or generate using our platform
- Platform usage data including features used, generation requests, and account activity
- Device information including IP address, browser type, and operating system
- Log data including access times, pages viewed, and error reports
Content Data
- Text prompts and descriptions you provide for content generation
- Generated content including videos, images, audio, and text
- Project files and collaboration data
- Feedback and ratings on generated content
2. How We Use Your Information
Service Provision
- Process your content generation requests using AI models
- Maintain and improve our platform functionality
- Provide customer support and technical assistance
- Enable collaboration features and project sharing
Account Management
- Create and maintain your user account
- Process subscription payments and manage billing
- Track usage limits and enforce plan restrictions
- Send account-related notifications and updates
Platform Improvement
- Analyze usage patterns to improve our AI models
- Develop new features and enhance existing ones
- Ensure platform security and prevent abuse
- Generate anonymized analytics and insights
3. Pricing and Billing Information
Subscription Plans
We offer multiple subscription tiers with different usage limits and features:
- Free Plan: Limited monthly generations with basic features
- Basic Plan: Increased limits with standard features
- Premium Plan: High usage limits with advanced features
- Enterprise Plan: Custom limits with full feature access and priority support
Payment Processing
Your payment information is processed securely through third-party payment processors. We do not store your complete payment card details on our servers.
- Payments are processed monthly or annually based on your chosen plan
- All transactions are encrypted and comply with PCI DSS standards
- You can update or cancel your subscription at any time through your account settings
- Refunds are processed according to our Terms of Service
Usage Tracking
We track your usage to enforce plan limits and provide accurate billing:
- Number of content generations per month
- Storage space used for your projects and content
- Features accessed and collaboration activities
- API requests if using our developer tools
4. Data Sharing and Disclosure
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Limited Sharing
We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who help us operate our platform (hosting, analytics, payment processing)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Safety and Security: To protect our users and platform from abuse or security threats
AI Model Training
Your content may be used to improve our AI models under the following conditions:
- Content is anonymized and cannot be traced back to your account
- You can opt out of this use in your privacy settings
- Premium and Enterprise users have additional privacy controls
- Sensitive or personal content is excluded from training data
5. Data Security and Storage
Security Measures
- End-to-end encryption for data transmission
- Secure cloud storage with regular backups
- Regular security audits and vulnerability assessments
- Access controls and authentication measures
- Monitoring for suspicious activities and unauthorized access
Data Retention
We retain your information for the following periods:
- Account Information: Until you delete your account or request deletion
- Generated Content: As long as you maintain an active account
- Usage Data: Up to 2 years for analytics and improvement purposes
- Billing Information: As required by law and accounting standards
6. Your Rights and Choices
Account Control
- Access and download your personal data and generated content
- Update or correct your profile and account information
- Delete your account and associated data
- Export your content in standard formats
Privacy Settings
- Control how your content is used for AI model training
- Manage email notification preferences
- Set collaboration and sharing permissions
- Configure data retention preferences
Legal Rights (GDPR/CCPA)
If you are located in the EU, UK, or California, you have additional rights:
- Right to know what personal information we collect and how it's used
- Right to request deletion of your personal information
- Right to correct inaccurate personal information
- Right to data portability and to receive your data in a portable format
- Right to opt out of the sale or sharing of personal information
- Right to non-discrimination for exercising your privacy rights
7. Cookies and Tracking
Types of Cookies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for platform functionality and security
- Performance Cookies: Help us understand how you use our platform
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Provide insights for platform improvement
Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some platform features.
8. Third-Party Services
Integrated Services
Our platform integrates with third-party services that have their own privacy policies:
- Payment processors for subscription and billing management
- Cloud storage providers for content hosting and backup
- Analytics services for platform performance monitoring
- Social media platforms for content sharing and authentication
- Email service providers for communications
Your Responsibility
When you use third-party integrations or share content to external platforms, those services' privacy policies will apply to your data.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions for data transfers to certain countries
- Certification schemes and codes of conduct
- Regular compliance assessments and audits
10. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
For users between 13 and 18, we recommend parental guidance when using our platform.
11. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our platform
- Updating the "Last Updated" date at the top of this policy
12. Contact Information
If you have questions about this privacy policy or want to exercise your rights, please contact us using the information below:
123 Innovation Drive
Tech City, TC 12345
United States
Response Time: We typically respond to privacy requests within 30 days. For urgent matters, please mark your communication as "URGENT - Privacy Request."